SYP Says

E-Commerce Manager at ExerciseTV.tv

Tom Heymann who I know from A&E forwarded me this job description. If you know a qualified candidate, please email Kelly McSweeney at kmcsweeney@mac.com

Company: ExerciseTV: Comcast

Job Title: E-Commerce Store Manager

Description: ExerciseTV, a multi-platform, on-demand media company dedicated to motivating and inspiring people to live healthier lives by exercising is looking for a hardworking E-Commerce Store Manager to drive the company's online commerce initiatives. The ideal candidate will possess the ability to work independently running all aspects of the online store, but also take direction in a team-based environment. This position requires a utility player with strong user experience skills, marketing and merchandising savvy and proven expertise in maximizing online commerce revenue, including online lead generation, SEM, performance measurement and analytics. Demonstrated experience is essential.

 

The E-Commerce Manager will report to the General Manager and work closely with the Marketing and Finance teams. ExerciseTV can be found online at www.exercisetv.tv

Download ecommerce_mgr_exercise_tv_july_2008.docx

Snapfish is hiring!

My friend, Sarah Bernard (formerly VP of Ecommerce at BabyCenter.com), is now VP of Worldwide Product at Snapfish.com. Snapfish has a few key roles that they're looking to fill on the Product Management, User Interface, Design, & Project Management Teams. If you know of potential candidates, please email her at sarah.bernard@hp.com.

This is a great opportunity to work at an innovative online/multi-channel technology company with really fun people who are changing the photography space with new products, technologies, and services.

See below for open positions. All jobs are based in San Francisco. For more detailed descriptions contact sarah.bernard@hp.com

Company: Hewlett-Packard Snapfish
Job Title: Various Roles on Product Team
Description: Product Manager, International: help us build our sites world wide.

Project Manager: task master our projects to completion across functions

Web Marketing Designer: design landing pages and interactive web pages that express who we are and help the customer

User Interface Designer: architect our user experience and make photo sharing, printing, and product creation easy.

Production Associate, International: produce our sites with the designs and marketing that keep it fresh

HTML Designer: develop and build our pages and bring our designs to life.

LATimes.com: Managing Director/VP of Product Development

My good friend, Jason Oberfest, is looking for a Managing Director/VP of Product Development at Los Angeles Times Interactive. Interested parties should contact jason.oberfest@latimes.com.

Download managing_director_at_latimes.com Nov 2007.doc

In short, Los Angeles Times Interactive seeks an experienced product development executive to oversee the build of a new social news platform for latimes.com. Ideal candidates will have a passion for developing high quality news and information products and a strong vision for how editorial and user generated content come together in the era of social media.

LA Times Interactive properties attract 10.6 million unique visitors and serve over 91 million page views monthly. Properties include latimes.com, TheEnvelope.com--an entertainment industry awards website, and the classifieds website recycler.com.

The Team Lead, Product Development will own the development of product strategy and mentor a group of product management staff in the development of new products for the California / Local news, Travel, LA City guide, and Real Estate verticals.

VP of IS, Musician's Friend

The VP of Information Systems position is open at Musician's Friend, Inc. The location is in Medford, OR. The VP, IS reports to the President and directs, plans, organizes and controls all activities of the IS department. S/he is responsible for constantly improving enterprise productivity by executing the design, implementation, administration and monitoring of best practice IS programs and policies relating to all phases of the business. The VP, IS is strategic and tactical and has a winning attitude. Might I add that we are looking for someone who has considerable Internet and e-commerce expertise as well. :)

If you know someone who'd be right for this job, email me and/or review the detailed job description. Download vp_is_musicians_friend_6.07.doc

I've still got a couple of open positions open in my group as well, including Web Analytics Manager. Just a shout-out, btw, to Eric Peterson, Web analytics guru and CEO of Web Analytics Demystified, who was kind enough to blog about the job here. If you need Web analytics consulting done, he's the man.

Download web_analytics_mgr_6.07.doc

UPDATE: Both of these jobs have been filled!

Account Manager, Hitwise

My friend and intrepid late-night gnudi-eating companion, Keith Pepper, is the VP of Account Management at Hitwise, a competitive intelligence research company recently purchased by Experian. They are in growth mode and looking for smart Account Managers in their San Francisco and NYC locations. Download the pdf of the job description below.

Download hitwise_acct. Mgr. Job Description June 2007.pdf

Interested and qualified parties should contact Keith directly at keith.pepper@hitwise.com.

BabyCenter Sr. Product Manager, E-Commerce

My council buddy, Sarah Bernard, VP of eCommerce at BabyCenter.com, is looking for a Sr. Product Manager. The job is based in lovely San Francisco. Interested parties should contact sarahb@babycenter.com.

UPDATE: Sarah is no longer at BabyCenter. If you want to reach her, email me at syp@jeffnet.org.

Company: BabyCenter, LLC
Job Title: Sr. Product Manager, eCommerce
Description: BabyCenter is seeking an individual to product manage the development of website features and functionality for the BabyCenter Store. This job involves managing an outsourced ecommerce vendor, formulating product strategy with business owners to deliver current business plans & build business for the future, driving projects, and day-to-day management of cross-functional project teams (merchandisers, marketers, salespeople, designers, software developers,producers, and vendors). The product manager also helps to identify new development initiatives and sets priorities according to customer and business objectives. The position reports to the VP of eCommerce for BabyCenter.com.

Candidates with the following preferred:
- MBA
- Experience with Omniture, A/B testing, agile development techniques (XP, Scrum, etc.), HTML, technical understanding, and/or user interface design.

Here is the full job description: Download sr_product_mgr_at_babycenter.doc

Please email Sarah if you know of any qualified candidates.

Database Marketing, Account Director

MBS, the Long Island database marketing company I used when I was at A&E (and a vendor I really enjoyed working with), is hiring an Account Director. The job reports to a great guy--Dave Braunstein, VP of Consultative Services--and if you're interested in the position, you can email him directly at braunstein.david@mbsinsight.com.

Position Background:
Dynamic database marketing company with great momentum seeks a high-energy marketing strategist with vision and a track record of success to lead the charge with a new Fortune 500 client.  As the account services leader for this high-profile retail client, you will develop database marketing and CRM strategies with the client and have ultimate responsibility for successful delivery of our database marketing and analytical services.  The successful candidate will be capable of bridging the gap between data-driven retail marketing strategies and the technology solutions that support those efforts.

Position Responsibilities:
• Sustained cultivation of the client relationship at a strategic level

• Proactively identifying opportunities to engage the client and satisfy needs in the areas of multi-channel marketing programs, customer-focused marketing analysis, strategic technology deployment, etc.

• Annual planning and forecasting of client activity and opportunities, projects and products (analytical, interactive, etc.), and relationship building efforts (quarterly business reviews, client visits, etc.)

• Cross-functional communication and project management relating to strategic projects and technology solutions, including analytical services deliverables, CRM technology enhancements, program management execution, etc.

Minimum Experience and Skill Set Requirements:
• 8+ years cosmetics, specialty retail and/or luxury goods industry experience
• 8+ years retail and interactive marketing experience
• Strategic thinker with leadership skills and vision
• Customer-focused, team player
• Exceptional written and verbal communication and presentation skills
• Proven project and program management experience
• B.S./B.A. required; MBA desirable

If you're interested in this position or know someone who might be right for it, please email Dave Braunstein.

Relationship Marketing Director, Orbitz Worldwide

This job comes to us from Aaron Cooper, VP of Online Marketing at Orbitz Worldwide which includes Orbitz.com and CheapTickets.com. The position is located in Chicago. Please send resumes of qualified candidates to Tom Grace at tom.grace@orbitz.com .

The Director of Relationship Marketing will own and direct Orbitz Worldwide's primary proactive channel of customer communication: outbound email. Each month Orbitz Worldwide sends over 70M emails to our customers, spanning multiple brands. Reporting to the VP, Online Marketing, the Director of Relationship Marketing’s role will be largely cross-functional in ensuring all subscription-based communications are relevant to the consumer, brand-aligned and effective for the business.

Looking for a seasoned marketing professional with at least 8 to 12 years’ experience, and an outstanding track record of profitably developing and executing data-driven direct marketing strategies.

Download director_of_relationship_marketing_at_orbitz.doc

To recommend someone for this job, send inquiries to Tom Grace at tom.grace@orbitz.com.

User Experience Director: Avenue A | Razorfish

My first official Good Jobs posting comes from Dave Towers at Avenue A | Razorfish. I know Dave from his days running e-commerce at JCrew.com. He recently moved from NYC to LA--another East Coast transplant! (Although technically I think he's actually from the West Coast, but anyway...) Email Dave if you're interested in the job below or if you know someone who might be right for it.

Job Title: User Experience Director
Company: Avenue A | Razorfish

Description: Back in grade school, some people used to make fun of the smart kids. We hire them. We hire them because some challenges demand intellect. Some opportunities require curiosity. And some questions are so tired of being answered with the same trite cliches that they're begging for someone with brilliance and an offbeat sense of humor to wrestle with the answers. 

We're Avenue A | Razorfish, the world's largest interactive agency and a division of aQuantive, Inc. (NASDAQ: AQNT). We help forward-thinking companies transform their businesses online. We're more than 1,000 creative minds in 12 U.S. cities and Europe. Each office is filled with opportunities for people who want to invent the digital future. It's a big challenge, but it's a big Internet, and there's work to be done. 

Our Los Angeles office seeks a passionate, strong willed, pragmatic yet innovative leader who can see the forest, the trees, through the trees, through the forest and the little lady bug sitting on the leaf in front of your eyes. Strong research background and ability to boil up the pond (sometimes the ocean) to derive at strategies and insights that help lead to proprietary user centered experience design in the interactive and digital fields. Ability to absorb large amounts of business development, philosophy, process, methodology and be able to reorient, guide, recommend. Along with the trees and the forest comes a community of highly talented best in class individuals who need a shaman, mentor and leader to help drive vision and excellent day to day execution as needed. 

Responsibilities Summary: 

* Manage the Los Angeles User Experience practice including Experience Strategy, IA, Research and Insights.

* Serve as a cross-functional leader within the overall Los Angeles management team.

* Lead the UX team to deliver supeior quality work by establishing philosophies and methodologies for the practice.

* Participate in business development work.

Qualifications Summary:
 
* Degree in a related field, such as human-computer interaction, visual design, product design, interaction design, or technical communication 

* 7+ years experience developing interactive products 

* Demonstrated expertise in consumer or B2B eCommerce, software application interfaces, and/or interactive marketing - must include creating transaction-oriented interfaces 

* Demonstrated experience leading and/or observing user research and usability testing and in translating results into design decisions

* Demonstrated ability to document designs in scenarios, workflows, site architectures, interaction notes, and page template/wireframe formats. 
 
* Strong team collaboration and facilitation skills

* Proven ability to manage people 

* Superior oral and written communication and presentation skills

To find out more about this job or to recommend someone for it, click here to email Dave Towers.

Musician's Friend Open Jobs

I'm back with more great jobs at Musician's Friend! Some facts:

* Musician's Friend is the largest direct seller of musical instruments in the world. We just purchased one of our industry competitors (Music123.com and WWBW.com) and we are investing in infrastructure and people.

* Musician's Friend is one of the Top 50 Internet Retailers.

* MF is owned by Guitar Center, the largest retailer of musical instruments in the U.S. with 200 stores.  In 2006 we did over $2 billion in sales.

So, the company is awesome and growing and part of a very fun industry. What's cooler than music? (Check out my NAMM 2007 blog post for an inside look.)

Now I know you're asking yourself why in the world you would move to Southern Oregon. Well, first, it's beautiful. (This is right outside my door.) You'd be in the mountains and near one of the country's best rafting rivers and the Redwoods, but still only 2 hours from the Oregon coast and the beach. Portland and San Francisco are relatively close by car and there are short direct flights to a variety of surrounding cities, including LA, Seattle, Salt Lake City, and Las Vegas. Second, you can be part of an industry giant (our nearest competitor is half the revenue), but have a more relaxed lifestyle...take a break from the rat race. Third, it would be an adventure! Hey, if I can move here from NYC, anyone can do it. :)

Email me if you think you're right for one of these jobs or know someone who is.  All of these positions are in my department (E-commerce Marketing & CRM). Thanks.

Download affiliate_specialist_3.07.doc JOB FILLED!

Download associate_brand_mgr_3.07.doc JOB FILLED!

Download marketing_budget_analyst_job_description.doc JOB FILLED!

Download sem_specialist_2.07.doc JOB FILLED!

Download statistician_3.07.doc JOB FILLED!

Check out other jobs at Musician's Friend and Guitar Center. Click here for more of the inside scoop on Musician's Friend and Guitar Center!

Good Jobs: E-Commerce and Internet Marketing

I'm instituting a new benefit for SYP Says readers! The new Good Jobs blog category will include not just open positions from my employer, Musician's Friend and Guitar Center, but also hand-selected job openings from my personal network of friends and colleagues--mostly those in e-commerce and the general Internet industry. 

The rules are very simple:

1. I will only post job openings from people I know and like. If I don't know you yet, you can go to LinkedIn and see how we're connected. If I don't like you, well...try to be nicer and maybe I'll change my mind. :)


2. I will only post job openings from a representative of the hiring company. I won't post jobs given to me by a hiring agent or recruiter.


3. I won't accept payment for the postings.

Why am I doing this? Just consider it a public service--I know how hard it is to find good people and it's equally hard getting the word out about good jobs. In some small way, I want to be able to connect the two. I get calls and emails all the time from friends with job openings ("Hey, do you happen to know anyone who...?") and I thought this would be an efficient way to help.

If you're interested in having me post your job opening on my blog, email me.

P.S. I am not liable in any way for the postings themselves or the results of the postings. SO, if you actually get hired from a job posting that was on my blog, I won't benefit if it turns out great and, likewise, if you don't like the job or you get fired, etc. etc., don't blame me!

2 Fantastic Job Openings (yes, you'd have to work for me)

Finally something work-related! I have two job openings on my team at Musician's Friend, Inc. , currently the world's largest direct seller of music gear and a wholly owned subsidiary of Guitar Center (GTRC) the nation's largest musical instrument retailer with over 170 stores. The positions are located in Medford, Oregon--I live in Ashland, Oregon which is beautiful and only 15 minutes away.  (If you check the photo albums on the right column of my blog, you can see just how great it is.) If you know someone qualified for either position, please let me know or have the person email his/her resume and cover letter to jobs@musiciansfriend.com .  Thanks and see below for job specs.

Brand Manager, New Web Properties: Manages P&L and day-to-day planning, development, and implementation of marketing plans for Musician.com and Giardinelli.com. Responsible for brand vision and all communications with Musician.com and Giardinelli.com customers. Also manages secondary sites for Musician's Friend, Inc., including PrivateReserveGuitars.com.

Download brand_manager_new_web_props_email_version_4.06.doc

Online Advertising Manager, Musician's Friend, Inc.: Manages paid advertising and online customer acquisition efforts for Musician's Friend, Inc.'s Web properties, including MusiciansFriend.com, Musician.com, Giardinelli.com, and GuitarCenter.com. Scope of responsibility includes effective management of paid search, comparison shopping engines, and banner advertising to surpass monthly revenue, new user, and cost-per-acquisition goals.

Download online_ad_manager_email_version_4.06.doc